News

ChangeGroup, a leading provider of foreign currency and financial services around the world, has secured a deal to offer a range of currency exchange services at London Luton Airport (LLA). The five-year contract will see ChangeGroup operate four currency exchange branches and 13 ATMs at the airport.

ChangeGroup’s branches offer foreign currency exchange in more than 50 currencies, whilst multi-currency ATMs can dispense up to three major currencies. The branches’ friendly and knowledgeable sales consultants will provide travellers with the first rate, specialist service ChangeGroup is renowned for, and assist with any enquires.

A range of premium services including fast travel cash, international bank transfers, and buyback cover will be offered, along with concessionaire banking to support other operators within the airport.

In addition to providing currency exchange services (which have not been available at the airport since the start of the Covid-19 pandemic), the partnership has created 25 new jobs for which ChangeGroup has recruited staff from the local area. ChangeGroup will upgrade its four new branches to enhance and enrich the look and feel of London Luton Airport and to further engage customers.

The deal will mean ChangeGroup now operates in two of the four key London airports.

Sacha Zackariya, CEO and Co-Founder of ChangeGroup International, said: “London Luton Airport has seen a great deal of investment and expansion in recent years, and we are very much looking forward to being a part of Luton’s journey as the airport continues in its efforts to upgrade and enhance the traveller experience. With the travel industry rebounding in the wake of the pandemic, ChangeGroup has a real desire to expand and deliver top-class services to customers.”

Jonathan Rayner, Chief Commercial Officer at London Luton Airport, said: “With the demand for air travel continuing to surge, we are delighted to welcome ChangeGroup ahead of what promises to be a busy and exciting summer for the airport. We continually look to enhance the customer experience we offer and the arrival of these currency exchange facilities reinforces our commitment to providing unrivalled choice and convenience to the thousands of passengers that we welcome through our doors every day.”