News

ChangeGroup, a leading provider of foreign currency and financial services around the world, has secured a deal to offer a range of currency exchange services at London Stansted Airport and East Midlands Airport, in partnership with Manchester Airports Group (MAG).

This partnership extends ChangeGroup’s footprint within its home market of the UK, adding to its existing presence in London Gatwick Airport, London Luton Airport and Newcastle Airport. The additions will allow ChangeGroup to further strengthen its position as the currency exchange and ATM operator of choice for major UK landlords.

The deal will see ChangeGroup open six branches and 26 ATMs at London Stansted and two branches and four ATMs at East Midlands Airport. These branches will provide travellers with a range of premium services, including fast travel cash in all major currencies, concessionaire banking for airport-based retailers and Western Union services.

As ever, the friendly, knowledgeable and skilled sales consultants that ChangeGroup prides itself on will be offering the highest level of customer service and assisting travellers with any enquiries. The openings have created close to 50 jobs, with 41 new members of staff joining the team at London Stansted Airport, and four new team members at East Midlands Airport.

Working in close collaboration with MAG, ChangeGroup will be investing significantly in the design of the branches in order to further enhance the traveller’s experience. An eye-catching design, complete with LED displays, has been crafted to ensure travellers are easily able to identify the branches and provide engaging, up-to-the-minute messaging.

London Stansted Airport handled over 28 million passengers in 2019 and flies to over 150 destinations with the largest number of connections to Europe in the UK.

East Midlands Airport is a popular passenger airport for the region, and its excellent connections to the UK’s main motorway networks allow for convenient access at the centre of the country.

MAG owns and operates Manchester, London Stansted and East Midlands Airport, serving over 60 million passengers and employing over 7,000 people on site in 2019.

Sacha Zackariya, CEO and Co-Founder of ChangeGroup International, said: “Adding these two major UK airports to our fast-growing portfolio further establishes our claim to be the operator of choice in our home market. MAG is an extremely prestigious airport group and an excellent addition to ChangeGroup’s network, we look forward to further developing this fantastic partnership.

“We have the upmost confidence that this new venture will prove to be fruitful for all parties and will allow us to enrich and enhance the airport experience through the integration of our premium, seamless cash services.”

Ciaran Brannigan, Commercial Director at London Stansted Airport said: “At London Stansted we are always looking at ways to enhance our offering to passengers, and a new range of premium currency services across our campus, through a leading and trusted provider will help to do that. I welcome this new partnership between our airport and ChangeGroup and the number of jobs this new venture will bring.”

Mike Grimes, Customer Services and Security Director at East Midlands Airport, said: “Providing passengers with a range of quality services for their journey through our airport is hugely important to us. I welcome this new partnership with ChangeGroup, which as a trusted provider in the currency sector, will be well placed to offer the high levels of service that our customers expect.”